The multilingual communication platform for global organisations

Sumit brings over two decades of leadership across operations, HR, IT, and global strategy — experience that has shaped his ability to build, scale, and transform organisations. He has led large-scale global initiatives, established core business functions, and driven executive-level strategy and M&A.

Today, as Founder & CEO of emotii.ai, Sumit is pioneering the world’s first unified AI-powered communication platform — designed to help people and teams be truly understood across more than 126 languages. His vision goes beyond translation: ensuring tone, context, and emotional nuance are carried across every interaction.

Passionate about inclusion and human connection, Sumit sees technology as a tool to empower people and create belonging. His mission at emotii.ai is to break down language barriers at scale — from families staying connected across continents, to students finding their place abroad, to global companies collaborating without friction.

Csaba is a technology leader with more than 25 years of experience driving digital transformation, product innovation, and the growth of international businesses. His career spans building high-performing teams, guiding startups to scale, and leading billion-euro programmes at enterprise level.

As an entrepreneur and strategist, he has co-founded and shaped global tech ventures, steered strategic mergers, and overseen impactful initiatives across Europe and beyond. At the core of his leadership is a belief that innovation is powered by people — and that diverse, empowered teams are the true engines of progress.

At emotii.ai, Csaba combines visionary thinking with hands-on execution, ensuring the platform is not only technologically advanced but also scalable, secure, and deeply human in its impact. His focus is on transforming the way organisations and individuals communicate — making inclusion, clarity, and connection possible at global scale.

As Head of Product Sales at emotii, Mark Armstrong leads enterprise sales, strategic partnerships and market growth across the UK, Europe and the Middle East. He works with organisations to help them harness AI-powered multilingual communication, enabling global
teams to communicate with clarity while preserving intent, tone and cultural nuance.

With more than 20 years’ experience in enterprise technology, SaaS and customer engagement, Mark has built his career at the intersection of technology and business.Having held senior roles at Salesforce, SAP and IBM, he brings a rare combination of technical expertise, commercial insight and customer-centric leadership. His background spans enterprise software, customer data platforms, digital transformation and strategic client engagement, giving him a practical understanding of the challenges faced by global
organisations.

Mark is passionate about helping businesses remove language barriers, strengthen customer experiences and unlock new opportunities through AI, combining deep technical knowledge with a consultative approach that builds lasting partnerships and delivers measurable business outcomes.

Lucia Ioana Popa leads Delivery and Operations at emotii, where she turns customer commitments into working software. She oversees projects from initial scoping through implementation and go-live, ensuring delivery stays aligned with timelines, quality standards and customer expectations.

She is responsible for delivery planning, resource management, operational processes and delivery governance, coordinating work across engineering, product and customer-facing teams. Working closely with clients throughout onboarding and rollout, Lucia translates business requirements into clear delivery plans and ensures solutions are implemented as agreed.

Known for her practical, detail-oriented approach, Lucia identifies risks early, keeps stakeholders informed and maintains momentum throughout each project. Her focus on structured execution and customer collaboration helps organisations realise value from AI-powered multilingual communication quickly and with confidence.

With more than 17 years of experience in business operations, global administration and strategic relationship management, Vikram brings a practical and collaborative approach to helping organisations grow across the Middle East. As Key Account Manager – MEA at emotii, he leads strategic accounts, develops partnerships and supports enterprise customers across the region, with a focus on building long-term relationships and delivering measurable business value.

Vikram spent much of his career in real estate development, construction, project, programme and operations management, working with organisations including Firstsource, Flipkart and Sunrisers Hyderabad. His experience also spans global mobility, infrastructure,
procurement, logistics and event management, giving him a strong understanding of the operational challenges organisations face. He believes successful partnerships are built on trust, consistency and a clear understanding of customer needs.

Himanshi manages and grows emotii’s strategic accounts across the APAC region, with a focus on the Southeast Asian markets. Her work spans account management, new business development, strategic partnerships and client engagement.

She works with enterprises, government-linked organisations and technology partners across APAC, developing long-term client relationships, expanding reseller networks and identifying new business opportunities. Alongside growing existing accounts through strategic upselling and cross-selling, she brings in new business that helps extend emotii’s presence across Southeast Asia.

Her approach centres on client value and retention rather than deal volume, on the view that sustainable growth comes from keeping accounts, not just closing them.

As Key Account Manager for APAC, she is responsible for account growth, new business, partnerships and reseller networks across the region.

Monica manages and grows emotii’s strategic accounts across the EU and UK region, acting as the focal point for clients using the world’s first unified multilingual communication suite, covering more than 126 languages. Her work spans account management, new business development, relationship management and client engagement.

Working hand in hand with the product and technical teams, she shapes solutions around client needs, resolves queries and wins new business, growing existing accounts while prospecting fresh ones to widen emotii’s reach across the region. Her remit also covers contract negotiation, renewals and account planning.

Her approach is people first. She stays close to clients from the first conversation onwards, focused on trust and retention rather than deal volume, on the view that sustainable growth comes from keeping accounts, not just closing them.

As Key Account Manager for EU/UK, Monica is responsible for account growth, new business, product demonstrations, relationship management and renewals across the region.

Tom brings deep expertise in security, resilience and public sector delivery. He works with government departments and enterprise organisations to make sure their message lands clearly across more than 126 languages and cultural contexts.

His focus sits at the intersection of strategy and revenue growth, helping businesses and startups find non-obvious routes to market, develop profitable pipelines, streamline operations and uncover cost efficiencies that hold up under pressure.

In regulated industries, accuracy is not negotiable and the cost of a misread message is high. Tom’s approach is practical and direct, focused on what a department or business actually needs to communicate securely at scale.

As Head of Secure Government and Business Solutions, he is responsible for strategy in regulated markets, business development, partnership growth and supporting organisations where secure, accurate communication matters most.

Priyanka Aswal leads Marketing globally at emotii, driving AI-powered growth through go-to-market strategy and precision ABM execution. Seven years across SEO, content, affiliate marketing and conversion optimisation shape the way she plans and executes.

She has led marketing programmes from local to global markets, running campaigns and growing brand visibility for organisations across industries and stages of growth. Priyanka’s background in marketing, partnerships, and acquisition makes her a strong driver of emotii’s global marketing presence.

Her approach starts with content and brand storytelling, integrated with digital campaigns and performance marketing, focused on making organisations memorable for the right reasons rather than simply visible.

As Global Head of Marketing, Priyanka is responsible for GTM strategy, ABM programmes, brand presence, campaign planning and integrated marketing communications, working on the view that great conversation starts long before the technology does.

Yash Paliwal manages and expands emotii’s most important client relationships, acting as the main point of contact for a portfolio of key accounts. He takes the time to understand each client’s business needs and priorities, making sure they receive a high level of service and consistent support throughout their engagement.

Working closely with internal teams, he shapes solutions around client objectives and keeps accounts moving towards clear outcomes. A good deal of his focus goes into spotting new opportunities within existing relationships, negotiating contracts and supporting long-term revenue growth through regular communication, structured check-ins and honest performance reviews.

Yash takes a practical, results-led approach to account management, comfortable managing several priorities at once without losing sight of the detail. He stays close to industry trends, competitor activity and shifting market conditions, drawing on a clear read of the market to give clients strategic insight and recommendations they can act on rather than generic advice.

Trust underpins all of it. He develops rapport with clients over time, staying responsive when things are working well and steady when they are not, so accounts see emotii as a partner in their success rather than a supplier.

As Key Account Executive, he is responsible for key client relationships, account growth, contract negotiation and performance reviews across emotii’s markets.