Speak to Customers in Their Language — Not Yours

Whether you’re entering new markets or supporting existing ones, emotii.ai helps every interaction feel local, human, and emotionally attuned — in real time.

AI-Powered Multilingual Customer Support Solutions for BPO and Call Center Teams

It’s More Than Translation. It’s Understanding.

What if your support chatbot could sound calm and helpful — in Japanese?

What if your support chatbot could sound calm and helpful — in Japanese

What if your helpdesk agents in Manila could confidently support customers in Berlin — without switching tools?

What if your helpdesk agents in Manila could confidently support customers in Berlin — without switching tools
What if your users could explain their issues clearly, in their own language — and feel truly heard

What if your users could explain their issues clearly, in their own language — and feel truly heard?

That’s what emotii.ai enables.

Not just multilingual communication, but deeply human connection — at scale, in every channel, and every culture.

Conversations That Feel Native — Instantly

Language shouldn’t be a barrier to trust

Language shouldn’t be a barrier to trust.

Whether you’re supporting users across continents or communities, emotii.ai delivers real-time voice, video, and chat interpretation — with the emotional clarity and cultural fluency that traditional tools miss.

Speak clearly. Sound human. Be understood — at scale.

Scenarios We Support

emotii.ai helps businesses elevate service and scale communication — without scaling headcount.

Live support calls

Speak confidently with customers in their native language — no interpreter required

Live support calls

Chat & ticketing

Let agents write in one language, and emotii.ai deliver the message in another — with tone intact
Chat & ticketing

E-commerce onboarding

Welcome customers in every market with product walkthroughs that feel native
E-commerce onboarding

Sales & onboarding

Close deals faster by removing linguistic friction in discovery and demo calls
Sales & onboarding

Chatbots

Automate multilingual replies that sound thoughtful, not robotic
Chatbots

Your customers feel like they’re being heard — not decoded.

Why Most Tools Fall Short

Google Translate lacks emotional intelligence

Most AI tools miss tone and intent

Human translation is expensive, slow, and hard to scale

emotii.ai bridges the gap by delivering what your business actually needs

Boosted Business Efficiency

Faster resolution times, fewer misunderstandings, and better customer outcomes — without adding headcount.

Operational Agility

Plug-and-play integration into your existing tools (Slack, Teams, etc. ) — no disruption, no steep learning curve.

Performance at Scale

Serve more customers, in more markets, with real-time interpretation in 120+ languages — including underrepresented dialects.

Emotionally Intelligent Communication

Tone coaching, intent shaping, and adaptive language make every interaction feel human — and build long-term trust.

Enterprise-Grade Compliance

Built with security and privacy in mind: GDPR, HIPAA, and ISO 27001-aligned from day one.

emotii.ai doesn’t just solve translation — it drives measurable business outcomes.

Faster service. Smarter teams. Global-ready operations. All from day one.

Designed to Empower Customer - Centric Teams Across Industries

Designed to Empower Customer

emotii.ai supports organisations that prioritise clear, empathetic, and multilingual communication — whether they’re serving global markets or diverse local audiences.

And yes — it fits right into your existing stack. No disruption. Just better conversations.

Core Capabilities for Customer-Centric Teams

Real-Time Messaging & Customer Interaction

Emotionally Intelligent AI Translation & Interpretation

Enterprise-Ready Security & Compliance

Integrations & Deployment That Just Work

Ready to remove the language barrier between you and your customers?

Let emotii.ai help you deliver support that feels natural, no matter where your users are — or what language they speak.
FAQs

No Miscommunication Here

emotii.ai is the world’s first emotionally intelligent communication platform — combining real-time AI interpretation with tone, intent, and cultural nuance.

Unlike traditional translation tools, emotii.ai doesn’t just convert words — it helps people truly understand each other. Whether you’re managing distributed teams, serving international customers, or working in public institutions across languages and cultures, emotii.ai helps you connect with clarity, empathy, and confidence.

emotii.ai supports over 126 spoken languages and 50+ written languages, covering 98% of the world’s population. From widely used business languages to rare and underrepresented dialects, our platform offers real-time interpretation in voice, video, and chat — with deep awareness of tone, context, and cultural nuance. It’s not just about being understood — it’s about being understood the way you mean it.
Here’s the full list:

Chat Translation Languages (126+)

Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Awadhi, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bhojpuri, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Cantonese (Yue), Catalan, Chhattisgarhi, Chinese, Croatian, Czech, Danish, Dogri, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Haryanvi, Hausu, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kashmiri, Kazakh, Khmer, Kinyarwanda, Konkani, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Maithili, Malagasy, Malay, Malayalam, Maltese, Mandarin, Marathi, Marwari, Moldovan (Romanian), Mongolian, Montenegrin, Nepali, Norwegian, Oriya (Odia), Pashto, Persian (Farsi), Polish, Portuguese, Punjabi, Rajasthani, Romanian, Russian, Samoan, Sanskrit, Santali, Scots Gaelic, Serbian, Sesotho, Shona, Sindhi, Sinhala, Slovak, Slovenian (Slovene), Somali, Spanish, Swahili, Swedish, Tagalog, Tamil, Tatar, Telugu, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Wolof, Wu, Xhosa, Yiddish, Yoruba, Zulu

Voice Interpretation Languages (50)

Afrikaans, Albanian, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Cantonese (CN), Cantonese (HK), Catalan, Croatian, Czech, Danish, Dutch, Dutch (Belgium), English, Estonian, Filipino, Finnish, French, Galician, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Mandarin (CN), Mandarin (TW), Maori, Marathi, Nepali, Nynorsk, Persian, Polish, Portuguese, Portuguese (Brazil), Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh

Need a specific language or dialect? Let us know — Emotii is constantly expanding coverage based on real-world communication needs.

Any organisation that operates across languages, cultures, or borders can benefit from emotii.ai. This includes global companies managing hybrid or distributed teams, customer support centres serving multilingual clients, government agencies delivering services in diverse communities, NGOs working across geographies, and even companies or startups expanding into new markets. Whether you’re in healthcare, education, the public sector, or tech — if communication impacts trust, inclusion, or performance, emotii.ai helps you connect meaningfully, not just exchange words.

emotii.ai is built with privacy and trust at its core. We are fully GDPR-compliant and follow ISO 27001-aligned best practices for data security. All communication is encrypted in transit and at rest, and no data is stored without consent. For enterprise clients, we offer private cloud or on-premise deployment options, audit trails, and role-based access controls. Your team’s conversations — and your customers’ trust — are protected every step of the way.

Yes — effortlessly. emotii.ai is designed to work where you work, with seamless integrations into the tools your teams and customers already use.

From Slack and Microsoft Teams to CRM platforms, chatbots, websites, and business tools, emotii.ai brings emotionally intelligent, real-time communication into your daily workflows — without switching platforms or changing habits.

Need something custom? We also offer full API access and unlimited tokens, so your developers can integrate emotii.ai into any product, service, or proprietary system — at global scale.

Whether you’re powering multilingual customer support or cross-border team collaboration, emotii fits in — and levels up how you communicate.

Unlike traditional translation tools that simply convert words, emotii.ai interprets meaning.
– Emotionally intelligent: emotii.ai captures tone, intent, and cultural nuance, not just language — so your message lands the way you meant it.
– Real-time, multi-modal: emotii.ai works in live video calls and chat — not just static text. It’s built for real conversations, in the flow of work.
– Built for organisations: From hybrid meetings to remote onboarding and DEI initiatives, emotii.ai is designed for teams, governments, and support centres, not just individual users.
– Cultural and contextual awareness: emotii.ai doesn’t just translate — it coaches your communication, adapting style and formality to audience, channel, and scenario.
– Unmatched coverage: emotii.ai supports 126+ spoken languages — including the most widely used and regionally essential ones — and reaches 98% of the global population. This includes rare and underrepresented dialects often excluded from mainstream platforms, ensuring true inclusivity in communication.

In short, while others translate, emotii.ai connects.